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At San Diego County Credit Union, telephone account access is available 24/7 via our TouchTone Teller (using touchtone commands to direct transactions) or TalkTone Teller® (using voice commands to direct transactions) in both English and Spanish.
Get branch locations and hours, check balances and make transactions without waiting for a representative. Just call us at (877) 732-2848 and follow the prompts.
TouchTone Teller
TouchTone Teller uses your touch-tone phone
to guide commands. Select your transaction
choice from the menu options provided and
then enter the numeric choices on your
phone's keypad.
TalkTone Teller
TalkTone Teller uses voice commands to guide
your choices. By
speaking clearly into the receiver, you
have the convenience of guiding transactions
from any phone connection. TalkTone Teller
works best if you use these tips:
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Speak clearly in your natural tone of voice. |
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Use regular phones to get the best results - speakerphones and
cell phones may have background noise or static. |
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Say "repeat" if you'd like to hear information again. |
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Say "next" if you'd like to skip ahead. |
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To return to the beginning, say "main menu." |
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To return to the beginning of the balance and transactions (banking)
menu, say "transactions." |
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Interrupt prompts to move along more quickly once you become
familiar with the options. |
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Say "goodbye" to end the call. |
Try telephone banking today by calling (877) 732-2848.
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